Privacy Policy

1. Information We Collect

When you use RemindMe, we collect:

• Phone Number: Required to send you SMS reminders
• Timezone: Used to deliver reminders at the correct local time
• Reminder Content: The messages and times you schedule
• Opt-in Status: Whether you've consented to receive messages

2. How We Use Your Information

We use your information solely to:

• Send you the reminder messages you schedule
• Send confirmation messages when you create reminders
• Process opt-out and opt-in requests
• Provide customer support

We do not: sell, rent, or share your personal information with third parties for marketing purposes.

3. SMS/Text Messaging

We use Twilio, a third-party service provider, to send and receive SMS messages. Twilio processes your phone number to deliver messages. Their privacy policy is available at twilio.com/legal/privacy.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Storage and Security

Your data is stored securely using Supabase, a cloud database provider. We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or destruction.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Reminder data is retained until the reminder is sent and then kept for a limited period for service quality purposes.

If you opt out by texting STOP, we will retain only the minimum information necessary to honor your opt-out preference.

6. Your Rights

You have the right to:

• Opt out of messages at any time by texting STOP
• Request information about the data we hold about you
• Request deletion of your data

To exercise these rights, text HELP to our number or contact us through our website.

7. Children's Privacy

RemindMe is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, text HELP to our number or visit our website.